Refund Policy
All products are handmade with care and described honestly. Please read the policy below before placing an order.
All Sales Are Final
We do not offer refunds or exchanges due to:
- Buyer's remorse
- Personal preference
- Claims that the item was "not as expected" when the listing was accurate
Damaged or Defective Items
If your order arrives damaged, contact us within 48 hours of delivery.
Please include:
- Photos of the item and packaging
- A brief description of the issue
If eligible, a refund or replacement may be issued at our discretion.
No Refunds For
- Improper storage or handling (e.g., exposure to moisture)
- Late deliveries caused by the postal service
- Disputes without contacting us first
Let's Talk First
Before opening a dispute, please message us! We're happy to work with you to resolve any issues fairly and respectfully.